How can I check the status of my claim?

Once submitted, your claim won't show in your online claim history until it has been checked by a member of our team. This could take up to 14 business days to show, so please hang tight!

You can see claims that have already been processed on the Nurses & Midwives Health app or Online Member Services:

  • Log in
  • Go to Claims
  • Select History
  • Select Person
  • Select the service you want to view

See how long Extras claims take to process