Contact Us

Phone

1300 344 000

Operating hours (AEDT)

Mon to Thurs: 8:00am - 8:00pm
Fri: 8:00am - 6:00pm
Sat: 8:30am - 12:30pm

We'll call you

We'll call at a time that suits you.
Available Monday to Friday
9am - 5pm AEDT
Request a Callback

Overseas phone

+61 2 8346 2134

Mail

Nurses & Midwives Health
GPO Box 3874
Sydney NSW 2001

Submit an Enquiry

Please provide a detailed summary of your enquiry today

Feedback

Mail

Nurses & Midwives Health
GPO Box 3874
Sydney NSW 2001

Operating hours (AEDT)

Mon to Thurs: 8:00am - 8:00pm
Fri: 8:00am - 6:00pm
Sat: 8:30am - 12:30pm

Overseas phone

+61 2 8346 2134

Complaints

If you’re unhappy with your Nurses & Midwives Health cover, or another element of your membership, please get in touch. We’ll do our best to fix it as soon as possible.

The quickest way to do this is via phone. We’re on 1300 344 000 during the operating hours listed above.

If you’re unhappy with the outcome of your initial conversation with us, here’s how to escalate your complaint.

 

Contacting the Ombudsman

If you’re unhappy with the outcome of a complaint with Nurses & Midwives Health, you have the right to escalate the issue to the Commonwealth Ombudsman.

The Commonwealth Ombudsman is an independent body that helps to resolve complaints and provides advice and information.