Leaving hospital

Leaving hospital

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Recovery and your future health

There’s nothing like a trip to hospital to highlight how important your health is. If you’ve just come out of (or are still in) hospital and are keen to boost your recovery and improve your health, here’s how we could help eligible Nurses & Midwives Health members*. 

If you’re still in hospital

The services below can help you get home sooner, by providing care you’d otherwise have to stay in hospital for (which is why you may hear them called Hospital Substitute Treatment).

  • Hospital at home (e.g. certain types of wound care or IV infusions).
  • Rehab at home (e.g. rehabilitation after a hip or knee replacement).

If you’re receiving one of these services we check in with you during your recovery to make sure it’s helping, and that you’re doing okay.

 

Accessing the programs

To access Hospital or Rehab at Home, your hospital team can refer you to one of our contracted providers if they agree it's appropriate and you meet the following criteria:

  • You're over 18 years of age, hold hospital cover with waiting periods served and your membership is paid up to date,
  • Your doctor submits a valid referral that meets contractual guidelines for the program,
  • For Rehab at Home, the support you'll receive at home is from multiple allied health disciplines (as it would be in the hospital setting),
  • Approval is also dependent on non-clinical criteria such as availability of treatment in your local area and the cost of services (e.g. contracted providers may charge above the amount we are permitted to pay),
  • Services must be in place of treatment in hospital and organised before you are discharged.

For any questions, or to learn more about our contracted providers, get in touch via our contact form.

If you’re back at home

If you have one or more chronic conditions, you may benefit from further support after you have recovered from your hospital stay. Your personal care coordinator will work with you to understand where you’re at and support you in achieving your health goals. Programs that could help you might include:

  • Health Management
  • Dietitian Support
  • Osteoarthritis Management
  • Weight Loss
  • Cancer Support 
  • Mental Wellness.

The eligibility criteria for these programs vary and are dependent on your personal situation. To learn more about these programs, go to Health Conditions.

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