COVID-19

COVID-19

Special measures for challenging times

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We’re (still) here for you

Several months into the global pandemic, we’re all learning to live with the uncertainty of our shared experience.

One thing that is certain is our focus on being there for you, our members. As we move through the year that keeps on giving, you’re still at the heart of everything we do.

Here's some updates on our COVID-19 response, using your cover during the pandemic and accessing our Health Centres.

Special measures
Special measures

Extended access to telehealth services, support programs, financial hardship measures and more.

Mental health support
Mental health support

This year’s been tough. Here are some of the resources our members have been using to work through it.

Health Centres
Health Centres

How we’re protecting our members and our people, and what’s happening at our six centres.

Using your health cover
Using your health cover

How to make the most of your Hospital and/or Extras cover as we continue to navigate COVID-19.

More information
Read COVID-19 FAQs