A message from the CEO

A message from the CEO

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Wednesday 6 May

In this update, we’re sharing good news for members with Hospital cover and those with Extras, as well as a range of resources to support your physical and mental health.

And to celebrate International Day of the Midwife (5 May) and International Nurses Day (12 May), we’re thanking all our amazing nurses and midwives in Australia.

Using your cover during COVID-19

We all want to get value from our health cover – these updates should help with that:

  • Elective surgery re-start

    In late April, the government gave the go-ahead for private hospitals to carry out all category 2 and some category 3 surgeries. This includes joint replacements, IVF and procedures for kids under 18. See the full list of surgeries

  • Extra support for families

    We’ve made our New Family Program available to more of our members. I hope this (online and phone) service will help expectant and new parents feel better supported during COVID-19. Are you eligible?

  • Expanded telehealth cover

    Members with Extras cover can now access a range of additional telehealth services, including Chiro, Osteo, Podiatry and Dental. See all the services we’re covering


Taking care of mind and body

We’re always looking for ways to help you boost your physical and mental wellbeing. Here are some resources you may find helpful:

  • Mental Wellness Program – phone-based mental health support available for eligible members through Teachers Healthcare Services.
  • Resilience eBook – who couldn’t use advice on dealing with adversity right now?!
  • Healthy Lifestyle Program – benefits are available for a range of online health and wellbeing programs, including 28 by Sam Wood and TIFFXO.

Thank you nurses and midwives!

As the International Year of the Nurse and Midwife, 2020 has truly highlighted the skill, sacrifices and tireless work of our nurses and midwives in Australia. While Australians are going through difficult times, nurses and midwives continue to support our communities each step of the way.

To mark International Day of the Midwife (5 May) and International Nurses Day (12 May), we'd like to share a heartfelt thank you from our team.

Getting in touch

While it’s hard to know what the coming weeks and months will bring, there’s one thing you can be sure of: we’re here for you.

If you have any questions for us, email info@nmhealth.com.au or call 1300 344 000. We’re here Monday to Thursday 8am - 8pm, Friday 8am - 6pm or Saturday 8.30am - 12.30pm (AEST).


Supporting members during COVID-19
Supporting members during COVID-19

As the COVID-19 situation continues to unfold, we're finding ways to support you.

Previous CEO updates
Previous CEO updates

View previous updates relating to COVID-19.

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