What information does my receipt need to show for an Extras claim?

Your receipt must be on an official letterhead, or stamped with a provider stamp, and show the:

  • Name of the practitioner providing the service
  • Address where the service was provided
  • Provider’s contact number
  • Provider number (if available) and/or provider’s registration number with professional associations
  • Signature of the provider (or their representative).

The receipt should be itemised with the following details:

  • Patient name
  • Date, type and cost of each individual service
  • Body part identifier, prescription/script number or tooth identification where required
  • Whether the bill has been paid.

We can’t accept receipts with handwritten provider details or alterations to the costs.