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1300 344 000
Currently closed, opens Monday 08:00 am - 07:00 pm AEDT

What are you looking for?

How to claim for Extras

  • Home
  • FAQs
  • Claiming
  • How to claim for Extras
  • How long should I keep receipts?

Questions

  • How can I claim for Extras?
  • When can’t I claim for Extras?
  • Can I claim for an Extras service I had last calendar year?
  • How many Extras services can I claim benefits for in one day?
  • How do I claim the Healthy Lifestyle benefit?
  • How do I claim for Orthodontia?
  • What information does my receipt need to show for an Extras claim?
  • How do I submit receipts for Online Member Services claims?
  • How much can I claim via Online Member Services?
  • How long should I keep my receipts for, if I don’t submit them when I claim via Online Member Services?
  • How do online claim audits work?
  • I think you’ve made an error processing my claim – what should I do?
  • I think my provider made an error submitting my claim – what should I do?
  • If I enter the wrong details when I’m claiming via Online Member Services will I have to pay Nurses & Midwives Health back?
  • Why can't I find my provider on the provider list or search function in Online Member Services?
  • I can’t find the service listed on my receipt in the dropdown in Online Member Services. Can I select something else?

How long should I keep my receipts for, if I don’t submit them when I claim via Online Member Services?

Please keep your receipts for two years from the date you lodge your claim, as we do random online claims audits from time to time.

If you’re concerned about losing receipts, you can either submit them when or after you claim. 

See how to submit receipts after claiming


Other related topics in Claiming

Receipts
Submitting receipts for online claims
Claiming limits (without a receipt)
Online claims audits
How to claim
When you can’t claim
Claiming deadlines
Multiple claims (in a day)

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Teachers Health Group respectfully acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we gather together, live and work.

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